New Vansterdam has established themselves as an innovative leader in the Washington cannabis industry since opening on July 11, 2014. They’ve accomplished this meteoric rise to success by focusing on being “a retail store that isn’t afraid to experiment,” according to Linda Chan, Operations Manager. An attitude which has helped them thrive amongst their many competitors in Clark County. Incorporating an online ordering system and a self-serve digital kiosk alongside in-store budtenders has created a streamlined system that gives customers multiple procurement options during their visit, allowing a “shopping experience for everyone.”
The store began with a simple look, but has evolved to a more mature style. Originally sporting painted concrete floors, NV has updated their look to include soft carpet and well-lit displays along the walls to show off their various products. They’ve even created a tangible connection to the region, with counters made from wood found in the Willamette River. With over 1500 square feet of retail space, there’s plenty of room to feel comfortable in this elegant shop. They also have consultation rooms available for medical patients, where they can hold private conversation about their needs.
NV began with a group of doctors committed to a mission of community involvement and philanthropy, alongside their love of medical cannabis. This devotion has led to the creation of a scholarship at a local community college, meant to encourage cannabis education in fields such as agriculture and business. “We asked ourselves, ‘how can we pay it forward to our customers?’” says Linda. They also embody the idea that the cannabis industry is a place where anyone can succeed, with several women occupying key roles within the company. They strive to be an all-inclusive place both inside and outside the store, for everyone’s benefit.