Theorem Cannabis – Kenmore, WA
Kenmore’s Theorem Cannabis, a recreational and medical dispensary located on the northern tip of Lake Washington, is built, above all else, on two tenets: hospitality, and education for their customers. Personifying these foundational pillars is the store’s General Manager, Audria Jaggers, who was born in Memphis and later lived in New Orleans, and who, just a few years ago, earned a Master’s Degree in mental health.
“We want to remove all confusion [from the shopping experience],” explains Jaggers, who has been with Theorem since the store opened in 2015. “You wouldn’t expect grannies to be dabbing, but we have lots of dabbing grannies. There’s a product here at Theorem for every user, and education goes a long way.” Theorem is involved in a great deal of community outreach programs, from regular seminars at area senior centers and retirement homes to welcoming each and every question a walk-in customer might have. The staff is well-versed in the array of products on-site, she says, mostly because they’re the ones doing the testing and curation. “All of our research and development comes through our crew,” Jaggers declares. “We review everything, from the package appeal to the color of the ash to the flavor of the flower and plume from the vape cartridge.”
Having a background in mental health helps Theorem’s General Manager assuage any worries or concerns her clientele may bring into the store. “We treat people with that awesome southern hospitality,” she boasts, noting that service with a smile proves important. “People come in looking for a wide range of experiences, whether it’s to relax or find focus. And it’s a pleasure to be able to help people find these experiences.”
And while Theorem prides itself on offering hard-to-find items like unique strains, obscure edibles and topicals, Jaggers says keeping an open line of communication about all the services Theorem offers is key to connecting with people. And, she says, in so doing, a few of her older customers may have even transitioned into the cannabis workforce themselves, inspired by all they’ve learned. “I just know they have,” she laughs. “I just know it!”